Out of respect for the privacy of my references, I do not list their contact information here. Should you request references from me, they will gladly be provided at the earliest convenience.
Recommendations:
Mark Perin – Expert – Enjoy Technology
John is a joy to work with. His technical knowledge and willingness to mentor his teammates is amazing. John also demonstrates fantastic customer support skills on a daily basis. Plus, John is an amazing cook!
Katie Roach – Production/Assembly – APDM Wearable
John is quite possibly one of the most knowledgeable computer technicians I know. His knowledge is vast and spans from years working as technical support. He is excellent at taking complex topics and breaking them down into something a non-tech savvy person can understand, and is also very skilled at conflict deescalation and customer service. Having worked for Apple for many years, John has the ability to work in very high pressure situations and still maintain a high level of performance. John’s approachability is bar none. I know I can go to him with any technical question, no matter how small, and he’ll never make me feel stupid or lose patience with me, and I know he’ll do everything in his power to fix the issue for me.
Amy Wooden – MSM/MBA (Former employer CFO/direct superior)
John is one of those rare technicians who can carry on a conversation and still manage to fix a computer correctly — the first time. He is careful in his work, yet quick, and his sense of humor certainly lightens up the place. Along with outstanding technical skills, he has the people skills to work well with customers, resulting in the highest levels of customer satisfaction. I have supervised many technicians over the years, and John is certainly a standout.
Betsy Berlin – Window/Macintosh Training Consultant
NOBODY knows more than John about Apple hardware and software. If he doesn’t already have the answer, which he probably does, rest assured, he will shortly. He is the only person, other than myself, to whom I have ever entrusted a single one of my own computers, and that’s since 1982! Simply the best.
Stephen Willey – Senior Lead, Member Solutions – WeWork
I have known John Hart for almost 14 years. He was one of the first people to welcome me to my new job at the Apple Store in downtown Portland, OR. Over the years that we worked together, I came to depend on John as a valuable source of technical information, which he shared generously. To this day he continues to impress me with his technical knowledge!
I would also say that what really makes John special is the care and concern he shows for his teammates. He is one of the most generous people I know. He would literally give you the shirt off his back if he knew you needed it. It is clear that it deeply matters to him that his teammates enjoy coming to work, and I would jump at the chance to be able to work with him again!